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Is your travel payment CX stuck in 2024?
For the 2026 holiday season, the "customer experience" starts long before the guest arrives at the terminal or the lobby. It starts at the checkout. As travel becomes more globalized, the traditional banking "moats" are evaporating. Travelers from emerging markets are traveling further than ever, and they are bringing their local payment habits with them. If your hotel or transport service still relies on legacy "3-5 business day" settlement windows, you aren't just losing time—you're losing customers.
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